Feedback is Essential in the Teaching and Learning Process

Brenda Thomas
Brenda Thomas has a Master of Arts in Humanities and has worked as an online instructor and instructional designer in higher education.
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Helpful Feedback from an unlikely source...
Teachers want students to take and act upon their feedback. And students, generally, want feedback that is helpful and actionable for future assignments or for revising and resubmitting past assignments. So what kind of feedback will students heed and use? Articles and videos written and recorded by educators are in abundance and often provide a rationale for and demonstration of various feedback methods. However I appreciate learning what type of feedback students desire and benefit from, and I was surprised to find one student’s perspective in a most unlikely place. That place was inside the front cover of a used book I purchased from a local thrift store.

While looking at the used books on the nonfiction shelves in the back corner of a thrift store, I found one about writing by an author I enjoy reading so I bought it without even looking inside. A few days later, I opened up the book and noticed the previous owner had written his name and several paragraphs on a blank page inside the cover.

“Purchased this book at the suggestion of [my] writing instructor . . . [who] was one of the finest instructors I’ve ever known. Each week we would turn in a cassette tape along with our writing project for the week. As he read our work he would comment orally – it was very effective. Best writing class I ever took.”

Because he had signed his name, I did some research to see if I could find out more about the man who wrote that inscription. As it turns out, he was a long-time, former high school science teacher who had previously served as an active Marine pilot in World War II and reserve pilot in the Korean War. He later co-authored a book about his harrowing experiences as a fighter pilot. But he did not write about himself on the inside of the book that he knew others would read. Instead, he praised an instructor who gave specific, personalized feedback.
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Imagine being a teacher whose student bought a book only because you suggested it and then that student wrote a note inside that book about how effective your feedback was when you were his instructor! Now, I am not going to suggest that teachers go back to the days of cassette tapes to give feedback to their students so that they will heed their advice about books to purchase and one day write a glowing report on the inside cover about their magnificent feedback.

Teachers should not have ulterior motives when providing feedback. But I think some principles related to providing effective feedback can be gleaned from that unexpected note I found written inside a used book donated to a local thrift store.
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“Purchased this book at the suggestion of [my] writing instructor . . . [who] was one of the finest instructors I’ve ever known. Each week we would turn in a cassette tape along with our writing project for the week. As he read our work he would comment orally – it was very effective. Best writing class I ever took.”

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Give specific feedback
Students appreciate feedback that is specific to them and their work. It is important to provide feedback that specifically refers to and responds to what students submitted rather than using only comments copied and pasted from a feedback bank that could generally apply to any student.
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Give personalized feedback
With the increase in artificial intelligence tools, students need to know if their feedback came from their teacher personally. Providing feedback that references students’ work throughout the course communicates that the person behind the feedback knows the students and actually reads their submitted assignments. If students know their teacher took the time to give them personalized comments, then they might be more likely to accept and use that feedback.
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Give suggestions to help students continue learning
Students might be more open to heeding the advice of teachers on what material to use for their continued learning if those teachers took the time and effort to provide specific, personalized feedback while they were in their class.
Conclusion

There is no guarantee that if teachers give specific and personalized feedback their students will follow any advice they give them. But providing that type of feedback can increase the chances that they will. Teachers may never know how much their students appreciated and benefited from their careful, thoughtful feedback, but that does not mean it was a futile effort or a waste of time.

Now that I know the used book I bought was purchased by its previous owner because of how much he appreciated his instructor’s feedback, I am looking forward to reading it even more. And I also have gained some helpful insight into the kind of feedback that students want. It just goes to show that by providing specific, personalized feedback instructors can have an impact years later on people who never sat under their teaching.

Resources:

Giving Student Feedback: 20 Tips To Do It Right. InformEd, Open Colleges

Grading and Providing Feedback. Center for the Advancement of Teaching and Learning, Elon University
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